Contact Us
Travel Insurance Sales and Enquiries
If you would like a quote or have any questions about travel insurance for pre-existing medical conditions or you are a traveller over 65 who requires travel insurance, our team of experienced travel insurance consultants are on hand to help you.
Please use our Live chat facility if you are online during operating hours - you will see this in the bottom right of your screen. Alternatively you can call us using the numbers below.
Travel insurance Claims
Just Travel Cover is a broker and each insurer on our panel will have a different claims process and telephone number. If you need to make a claim on a travel insurance policy purchased from us, please refer to your policy wording for the details on how to do this.
All the travel insurance providers we work with include full details of what you should do in the event of a claim and full contact details in their policy wording.
Obtaining emergency medical assistance whilst you are away
All the travel insurance providers we use provide 24-hour emergency medical assistance. You will find full emergency contact details on your policy schedule and in your travel insurance policy wording. We recommend you take your policy schedule with you when you travel, so you have these details at hand if you need them. You can login to your account here.
Victoria House
Toward Rd
Sunderland
SR1 2QF
0800 294 2972
Monday - Thursday 9am - 6pm, Friday 9am - 5.30pm, Saturday 9am - 1pm
How do I make a complaint?
If you have a complaint we ask that you contact our office setting out the details.